Event Details
- Conference
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This event has been completed
The Knowledge Sharing Conference - December 01, 2013 - December 02, 2013
- Intercontinental Muscat Hotel
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Muscat , Oman
- Introduction
- The conference provides the attendees with an excellent opportunity to have an insight on the recent developments in customer service in the electricity sector, focussing on the success stories of the sector for overcoming meter reading and billing challenges and achieving consistent and accurate meter reading for the customers, while at the same time enhancing cash flow and minimising credit risks for the customer and the companies. The case studies will show how the implemented solutions helped the companies to better understand their customers, dramatically reduce the volume of customer complaints and speed up their resolution, improving overall service and increase customer satisfaction”.
Key discussion points will include:
Upcoming and future utility projects for the next 5 years
Developing plans for Oman’s EHC Group
Creating operational dynamics
5 Pillars of the EHC Group - Useful Links
- Reference link 1
- About Organiser
- IQPC (International Quality & Productivity Centre) Asia
- E: enquiry@iqpc.ae
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