The 2nd Annual Field Service Forum. Up to 200 service leaders from across Europe and industries will meet over two days of interactive education and structured networking to benchmark their service operations.

The launch event showed that most organizations are on the right (and similar) path, but the road to success is still full of opportunities. There is a common need to build a stronger structure behind the service business to truly change the function from a cost to a profit centre. Many organizations are seeing the big picture, but unable to execute the critical steps towards full service transformation.