There is a new focus on delivering value to the customer through process excellence. Trends show a renewed effort to put the customer at the centre of process development – but how far should we take this idea and who gets to make the judgement as to what the customer wants?

PEX Week Nordics 2015 will:

Help you make the transition into a new way of working

Provide success stories which will inspire your operational excellence strategy

Provide earnest discussion of the challenges that haven’t yet been solved