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Event Details
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  •   Conference  

  • This event has been completed
    The Customer Festival
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  • November 17, 2015 - November 18, 2015
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  • The Address Hotel, Dubai Marina
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  •   Dubai, United Arab Emirates
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  • Introduction  
  • This is the region’s largest conference agenda dedicated to examining the future of customer experience in the Middle East and across the globe. Join over 500 attendees from a full spectrum of industries including retail, hospitality, travel, online, education, entertainment, leisure, finance, FMCGs and telecoms to examine the role of the customer in the connected digital economy.
    We are still looking for regional and global leaders to act as keynotes, presenters, panellists and host peer-to-peer roundtables. We are looking for visionaries who can inspire, innovate and solve the key issues that all customer-facing companies have.

    Topics include:

    Building brand evangelism
    Creating an omnichannel brand
    Predictive analytics: staying one step ahead of the connected customer
    How content, social and digital media drive brand loyalty
    Maximising on the mobile mind shift
    Emotion drives customer action
    Year of the employee
    Reinventing the in-store experience
    Making better decisions with big data
    Reward behaviour rather than spend
     
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  •   Useful Links  
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  • Reference link 1 
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  •  About Organiser
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  • Terrapinn Middle East Fz Llc 
  • T: +971 4 440 2521 F: +971 4 445 8475
  • E: Rebecca.tyson@terrapinn.com
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