Event Details
- Conference
-
This event has been completed
2nd Annual Call Center Week Philippines - June 02, 2015 - June 05, 2015
- TBC
-
Manila, Philippines
- Introduction
- Following the runaway success of Call Center Week in the Philippines last year, we are proud to announce our 2nd Annual Call Center Week Philippines. This exclusive event will provide a platform for senior experts from the Call Center industry to discuss the customer journey, how social media is driving innovation, data analytics, Cloud and much, much more! Debate the self-service makeover, optimization of multichannel platforms, reduce employee churn & return with concrete ideas to drive your company forward!
2015 Highlights:
Hear from top Call Centers in your country-Teleperformance, Transcom, Sutherland and more
3 KEY THEMES: Servicing across Multi Channels, Improving Company Culture, Workforce Management and Development, Customer Experience Enhancement
2 in-depth workshops to deep dive into hot topics such as Social Media and Company Culture 2 interactive roundtable discussions led by experts for better networking, deeper conversation and easier sharing
Unprecedented all-star management panel putting decision makers on the spot to help you better understand how to create a 360 Degree Strategy for Exceptional Call Centre Performance - Useful Links
- Reference link 1
- About Organiser
- IQPC
- E: enquiry@iqpc.com.sg
-