Event Details
- Conference
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This event has been completed
Workforce Efficiency for Contact Centres - December 01, 2015 - December 03, 2015
- Swissotel
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Sydney, Australia
- Introduction
- This event will provide industry practitioners with the tools to improve the accuracy of forecasting, to develop talent & maximise the value of data analytics to optimise workforce efficiency for contact centres.
The Workforce Efficiency for Contact Centres will include:
Case Studies an Best Practice examples by Australia’s leading industry professionals
Interactive discussions including expert led panels and roundtables
Presence of prospective providers
Networking opportunities
Interactive workshops to help you work through the most pressing challenges and develop key strategies you can implement back on the job - Useful Links
- Reference link 1
- About Organiser
- IQPC
- E: registration@iqpc.com.au
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